Emotional Intelligence 2.0

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Authors: Travis Bradberry, Jean Greaves, Patrick Lencioni
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make mistakes that will only pull you down further. Not only is it OK to reflect upon recent events that may have brought on the mood, but this is also a good idea—as long as you don’t dwell on them for too long—because often that’s all it takes to get the mood to pass.
     

Don’t Be Fooled by a Good Mood, Either
     
    Bad moods and negative emotions are not the only ones that cause trouble. A good mood can deceive your thinking just as much as a bad one. When you are feeling excited and really happy, it’s easy to do something that you’ll regret.
     
    Consider this familiar scenario: your favorite store is having a once-a-year sale with markdowns of up to 75%. You rush into the store on the day of the sale and end up buying all sorts of things that you’ve always wanted but can’t really afford (at least not all at once). The rush and exhilaration of your purchases carry you through the week as you show off the goods to your friends and family and let them in on the fabulous deals you got. When your credit card bill arrives at the end of the month, it’s another story.
     
    Foolish spending is not the only mistake you can make while riding the high of a great mood. The excitement and energy you enjoy during a good mood paint a rosy picture of all you encounter. This leaves you far more likely to make impulsive decisions that ignore the potential consequences of your actions. Stay aware of your good moods and the foolish decisions these moods can lead to, and you’ll be able to enjoy feeling good without any regrets.
     

Stop and Ask Yourself Why You Do the Things You Do
     
    Emotions come when they will, not when you will them to. Your self-awareness will grow abundantly when you begin seeking out the source of your feelings. Get in the habit of stopping to ask yourself why surprising emotions rumbled to the surface and what motivated you to do something out of character. Emotions serve an important purpose—they clue you into things that you’ll never understand if you don’t take the time to ask yourself why.
     
    Most of the time, it really is that easy, but when you are left to your own devices, the days can just whiz by with little time to contemplate why you do what you do. With a little practice, you can trace your emotional reactions back to their origins and understand the purpose of your emotions. The surprising thing about this strategy is that just paying attention to your emotions and asking yourself good questions like these are enough to help you improve. Can you remember the first time you reacted like this and with whom? Are there similarities between then and now? Can anyone evoke this reaction in you or only specific people? The better you understand why you do the things you do, the better equipped you’ll be to keep your emotions from running the show.
     

Visit Your Values
     
    The plates of life are constantly spinning above you. You juggle projects at work, never-ending meetings, bills, errands, emails, phone calls, text messages, chores, meals, time with friends and family—the list goes on. It takes great amounts of attention and focus to keep the plates from crashing to the ground.
     
    Maintaining this balancing act keeps your attention focused outward, rather than inward and on yourself. As you run around struggling to check your daily “to dos” off your list, it’s easy to lose sight of what’s really important to you—your core values and beliefs. Before you know it, you find yourself doing and saying things that deep down you don’t feel good about or believe in. This could mean you find yourself yelling at a coworker who made a mistake, when you normally find such hostility unacceptable. If yelling at your colleagues runs contrary to the beliefs you wish to live your life by, catching yourself (or being caught) doing it is bound to make you uncomfortable and even unfulfilled.
     
    The trick here is to take the time to check in with yourself and jot down your core

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