preliminary paperwork. One man's guess was as good as another's. And anyway the whole project might go down the drain. What if he had been taking it easy; he bet there were plenty of other people who took it easy and everything came out all right anyway.
"No," I said. "You're wrong and you ought to know you're wrong. Advertising's an art, but it depends on the sciences of sampling, area-testing, and customer research. You've knocked the props from under our program. We'll salvage what we can and start again."
He took a feeble stand: "You're wasting your time if you do that, Mr. Courtenay. I've been working closely with Mr. Runstead for a long time. I know what he thinks, and he's as big a shot as you are. He thinks this paperwork is just a lot of expensive nonsense."
I knew Matt Runstead better than that. I knew he was sound and so did everybody else. "What," I asked sharply, "have you got to back that statement up with? Letters? Memos? Taped calls?"
"I must have something like that," he said, and dived into his desk. He flipped through letters and memos, and played snatches of tape for minutes while the look of fear and frustration on his face deepened. At last he said in bewilderment: "I can't seem to find anything—but I'm sure—"
Sure he was sure. The highest form of our art is to convince the customer without letting him know he's being convinced. This weak sister had been indoctrinated by Runstead with the unrealistic approach and then sent in on my project, to do a good job of bitching it up.
"You're fired, Harris," I said. "Get out and don't come back. And I wouldn't advise you to try for a job in the advertising profession after this."
I went out into the office and announced: "You're through. All of you. Collect your personal stuff and leave the office. You'll get your checks by mail."
They gaped. Beside me, Kathy murmured: "Mitch, is that really necessary?"
"You're damned right it's necessary. Did one of them tip off the home office on what was going on? No; they just relaxed and drifted. I said it was an infection, didn't I? This is it." Ham Harris drifted past us toward the door, hurt bewilderment on his face. He had been so sure Runstead would back him up. He had his crammed briefcase in one hand and his raincoat in the other. He didn't look at me.
I went into his vacated office and picked up the direct wire to New York. "Hester? This is Mr. Courtenay. I've just fired the entire San Diego branch. Notify Personnel and have them do whatever's necessary about their pay. And get me Mr. Runstead on the line."
I drummed my fingers impatiently for a long minute, and then Hester said: "Mr. Courtenay, I'm sorry to keep you waiting. Mr. Runstead's secretary says he's left for Little America on one of those tours. She says he cleaned up the A.I.G. thing and felt like a rest."
"Felt like a rest. Good God almighty. Hester, get me a New York to Little America reservation. I'm shooting right back on the next jet. I want to just barely touch ground before I zip off to the Pole. Got it?"
"Yes, Mr. Courtenay."
I hung up and found that Kathy was staring at me. "You know, Mitch," she said, "I've been uncharitable to you in my time. Kicking about your bad temper. I can see where you got it if this has been a typical operation."
"It's not typical," I said. "It's the worst case of flagrant obstructionism I've ever seen. But there's a lot of it. Everybody trying to make everybody else look bad. Darling, I've got to get to the field now and bull my way onto the next eastbound. Do you want to come too?"
She hesitated. "You won't mind if I stay and do a little tourist stuff by myself?"
"No, of course not. You have a good time and when you get back to New York I'll be there."
We kissed, and I raced out. The office was clear by then and I told the building manager to lock it until further notice when Kathy left.
I looked up from the street and she waved at me from the strange, flimsy building.
six
I
Lindsay Buroker
Cindy Gerard
A. J. Arnold
Kiyara Benoiti
Tricia Daniels
Carrie Harris
Jim Munroe
Edward Ashton
Marlen Suyapa Bodden
Jojo Moyes