make sure you never receive them, and these pairs of waiters are engaged in an argument that began many years ago, when you were so young that it was not safe to feed you even the softest of gnocchi. The world is not small but enormous, and Klaus had hoped that this enormous world was big enough that a guest of the Hotel Denouement employed in the lumber industry and staying in Room 674 would not be the horrid man who had employed him and his sisters at Lucky Smells Lumbermill. During their dreadful stay in Paltryville, the Baudelaires never saw the man's face, which was always covered by a cloud of smoke from his cigar, and they never learned the man's real name, which was so difficult to pronounce that he made everyone call him "Sir," but they learned plenty about his greedy and cruel behavior, and Klaus was not happy to learn that this enormous world was going to treat him to another helping of Sir's selfishness. "Well, don't just stand there!" Sir shouted. "Ask what you can do for me!" "What can I do for you, Sir?" Klaus asked. Sir whirled around, and the cloud around his head whirled around, too. "How did you know my name?" he asked suspiciously. "The concierge didn't know your name," said another voice patiently, and Klaus saw, through the smoke, a second person he had not noticed, sitting on the bed in a bathrobe with hotel denouement embroidered on the back. This man was also familiar from the Baudelaires' days at Lucky Smells, although Klaus did not know whether to be happy to see him or not. On one hand, Charles had always been kind to the children, and although his kindness had not been enough to save them from danger, it is always a relief to discover there is a kind person in the room that you had not noticed previously. On the other hand, however, Klaus was sorry to see that Charles was still partners with Sir, who enjoyed bossing around Charles almost as much as he did the Baudelaires. "I'm sure the concierge calls all the male guests in this hotel 'sir.'" "Of course he does!" Sir shouted. "I'm not an idiot! Now then, concertina, we want to be taken to the sauna right away!" "Yes sir," Klaus said, grateful that either Frank or Ernest had mentioned that the sauna was in Room 613. A sauna is a room constructed out of wood and kept very, very hot, in which people can sit in steam, which is believed to be beneficial to one's health, and Klaus would have found it very difficult to find such a room in the Hotel Denouement without a catalog. "The sauna should be down the hall, on the opposite side," Klaus said. "If you gentlemen will follow me, I'll take you there." "I'm sorry we made you come all the way to our rooms just to take us right down the hall," Charles said. "It's my pleasure," Klaus said. As I'm sure you know, when people say, "It's my pleasure," they usually mean something along the lines of, "There's nothing on Earth I would rather do less," but the middle Baudelaire was hoping that he could learn why the Baudelaires' former guardian and his partner had journeyed from Paltryville to the Hotel Denouement. "Let's go this very instant!" Sir shouted, marching out into the hallway. "Don't you want to change into a bathing suit?" Charles asked. "If you're fully clothed, you won't get the health benefits of the steam." "I don't care about the health benefits of the steam!" Sir shouted. "I'm not an idiot! I just love the smell of hot wood!" Charles sighed, and followed Klaus out of Room 674 and into the hallway. "I was hoping my partner would relax during our stay here," he said, "but I'm afraid he's taking a busman's holiday." "Busman's holiday" is an expression which refers to when people do the same thing on vacation that they do in their everyday lives, such as plumbers who visit the Museum of Sinks, or villains who disguise themselves even on their days off. But Klaus could not believe that these two men were merely vacationing in the Hotel Denouement, just two days before V.F.D. was to gather.
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