The Broom of the System

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Authors: David Foster Wallace
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reading: THIS SPACE RESERVED FOR NORMAN BOMBARDINI, WITH WHOM YOU DO NOT WANT TO MESS.
    Frequent and Vigorous Publishing shared the Bombardini Building with the administrative facilities of the Bombardini Company, a firm involved in some vague genetic engineering enterprises about which Lenore in all honesty cared to know as little as possible. The Bombardini Company occupied most of the lower three floors and a single vertical line of offices up the six-story height of the Bombardini Building’s east side. Frequent and Vigorous took a vertical line of narrow space on the western side of the Building for three floors, then swelled out to take almost all the top three. The Frequent and Vigorous telephone switchboard, where Lenore worked, was in the western corner of the cavernous Bombardini Building lobby, across the huge back wall of which, cast through the giant windows in the front wall of the lobby, the Erieview shadow steadily and even measurably moved, eating the wall. Time could with reasonable accuracy be measured by the position of the shadow against the back wall, except when the black-and-white window-light flickered like a silent movie during the fickle shadow-period of mid-day.
    Which it now was. Lenore was hideously late. She hadn’t been able to get through to Candy Mandible on the phone, either. The Shaker Heights Home’s phones were apparently on the fritz: F and V’s number had put Lenore in touch with Cleveland Towing.
    “Frequent and Vigorous,” Candy Mandible was saying into the switchboard console phone. “Frequent and Vigorous,” she said. “No this is not Enrique’s House of Cheese. Shall I give you that number, even though it might not work? You’re welcome.”
    “Candy God I’m so sorry, it was unavoidable, I couldn’t get through.” Lenore came back behind the counter and into the switchboard cubicle. The window high overhead flashed a cathedral spear of sun, then was dark.
    “Lenore, you’re like three hours late. That’s just a little much.”
    “My supervisor wouldn’t take it. I’d get fired if I pulled anything like what you guys pull,” Judith Prietht shot off between calls beeping at the Bombardini Company switchboard console a few feet away in the tiny cubicle.
    Lenore put her purse by the Security phones. She came close to Candy Mandible. “I tried to call you. Mrs. Tissaw called me out of the shower at like nine-thirty because Schwartz had answered this call for me. I had to go to the nursing home right away.”
    “Something’s wrong.”
    “Yes.” Lenore saw that Judith Prietht’s ears were aprick. “Can I just talk to you later? Will you be home later on?”
    “I’ll be off over at Allied at six,” Candy said. “I was supposed to be over there at freaking twelve—but it’s OK,” seeing Lenore’s expression. “Clint said he’d get somebody to cover for me as long as I wanted. Are you all right? Which one is it?”
    “Lenore. ”
    “She didn’t ... ?”
    “It’s unclear .”
    “Unclear?”
    “My supervisor, you gotta have reasons for being late, and submit ‘em in advance, and they have to get signed by Mr. Bombardini,” Judith said amid beepings and rings. “But then we have a real business, we get real calls. Bombardini Company. Bombardini Company. One moment.”
    “She’s being particularly pleasant today,” said Lenore. Candy made a strangle-motion at Judith, then started to get her stuff together.
    Their console sounded. Lenore got it. “Frequent and Vigorous,” she said. She listened and looked up at Candy. “Bambi’s Den of Discipline?” she said. “No, this is most definitely not Bambi’s Den of Discipline ... Candy, do you have the number of a Bambi’s Den of Discipline?” Candy gave her the number but said it probably wouldn’t make any difference. Lenore recited the number and released.
    “Bambi’s Den of Discipline?” she said. “That’s a new one. What do you mean there’s probably no difference?”
    “I can’t

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