of a hand grenade. “I’m supposed to show you the ropes, y’know? Seeing as how you’re on overnight duty next week.” He jangles the key ring. “If you can spare half an hour?”
My heartbeat returns to normal. I glance at the email on my computer screen: “Yeah, sure.” It’s taken me about five seconds to cycle from mild terror to abject relief; he’s not here to chew me out over the state of my trainers.
“Very good, sir. If you’d care to step this way?”
From Bill, even a polite request sounds a little like an order.
“You haven’t done the graveyard shift before, have you sir? There’s not a lot to it—usually. You’re required to remain in the building and on call at all times. Ahem, that’s within reason, of course: toilet breaks permitted—there’s an extension—and there’s a bunk bed. You probably won’t have to do anything, but in the unlikely event, well, you’re the
night duty officer
.”
We climb a staircase, pass through a pair of singularly battered fire doors, and proceed at a quick march along a puce-painted corridor with high wired-glass windows, their hinges painted shut. Bill produces his keyring with a jangling flourish. “Behold! The duty officer’s watch room.”
We are in the New Annexe, a depressing New Brutalist slab of concrete that sits atop a dilapidated department store somewhere south of the Thames: electrically heated, poorly insulated, and none of the window frames fit properly. My department was moved here nearly a year ago, while they rebuild Dansey House (which will probably take a decade, because they handed it over to a public-private partnership). Nevertheless, the fittings and fixtures of the NDO’s office make the rest of the New Annexe look like a futuristic marvel. The khaki-painted steel frame of the bunk, topped with green wool blankets, looks like something out of a wartime movie—there’s even a fading poster on the wall that says CARELESS LIPS SINK SHIPS.
“This is a joke. Right?” I’m pointing at the green-screen terminal on the desk, and the huge dial-infested rotary phone beside it.
“No sir.” Bill clears his throat. “Unfortunately the NDO’s office budget was misfiled years ago and nobody knows the correct code to requisition new supplies. At least it’s warm in winter: you’re right on top of the classified document incinerator room, and it’s got the only chimney in the building.”
He points out aspects of the room’s dubious architectural heritage while I’m scoping out the accessories. I poke at the rusty electric kettle: “Will anyone say anything if I bring my own espresso maker?”
“I think they’ll say ‘that’s a good idea,’ sir. Now, if you’d care to pay attention, let me talk you through the call management procedures and what to do in event of an emergency.”
* * *
The Laundry, like any other government bureaucracy, operates on a 9-to-5 basis—except for those inconvenient bits that don’t. The latter tend to be field operations of the kind where, if something goes wrong, they really
don’t
want to find themselves listening to the voicemail system saying, “Invasions of supernatural brain-eating monsters can only be dealt with during core business hours. Please leave a message after the beep.” (Supernatural? Why, yes: we’re that part of Her Majesty’s government that deals with occult technologies and threats. Certain abstruse branches of pure mathematics can have drastic consequences in the real world—we call them “magic”—by calling up the gibbering horrors with which we unfortunately share a multiverse [and the platonic realm of mathematical truth]. Given that computers are tools that can be used for performing certain classes of calculation
really fast
, it should come as no surprise that Applied Computational Demonology has been a growth area in recent years.)
My job, as Night Duty Officer, is to sit tight and answer the phone. In the unlikely event that it rings, I
My heartbeat returns to normal. I glance at the email on my computer screen: “Yeah, sure.” It’s taken me about five seconds to cycle from mild terror to abject relief; he’s not here to chew me out over the state of my trainers.
“Very good, sir. If you’d care to step this way?”
From Bill, even a polite request sounds a little like an order.
“You haven’t done the graveyard shift before, have you sir? There’s not a lot to it—usually. You’re required to remain in the building and on call at all times. Ahem, that’s within reason, of course: toilet breaks permitted—there’s an extension—and there’s a bunk bed. You probably won’t have to do anything, but in the unlikely event, well, you’re the
night duty officer
.”
We climb a staircase, pass through a pair of singularly battered fire doors, and proceed at a quick march along a puce-painted corridor with high wired-glass windows, their hinges painted shut. Bill produces his keyring with a jangling flourish. “Behold! The duty officer’s watch room.”
We are in the New Annexe, a depressing New Brutalist slab of concrete that sits atop a dilapidated department store somewhere south of the Thames: electrically heated, poorly insulated, and none of the window frames fit properly. My department was moved here nearly a year ago, while they rebuild Dansey House (which will probably take a decade, because they handed it over to a public-private partnership). Nevertheless, the fittings and fixtures of the NDO’s office make the rest of the New Annexe look like a futuristic marvel. The khaki-painted steel frame of the bunk, topped with green wool blankets, looks like something out of a wartime movie—there’s even a fading poster on the wall that says CARELESS LIPS SINK SHIPS.
“This is a joke. Right?” I’m pointing at the green-screen terminal on the desk, and the huge dial-infested rotary phone beside it.
“No sir.” Bill clears his throat. “Unfortunately the NDO’s office budget was misfiled years ago and nobody knows the correct code to requisition new supplies. At least it’s warm in winter: you’re right on top of the classified document incinerator room, and it’s got the only chimney in the building.”
He points out aspects of the room’s dubious architectural heritage while I’m scoping out the accessories. I poke at the rusty electric kettle: “Will anyone say anything if I bring my own espresso maker?”
“I think they’ll say ‘that’s a good idea,’ sir. Now, if you’d care to pay attention, let me talk you through the call management procedures and what to do in event of an emergency.”
* * *
The Laundry, like any other government bureaucracy, operates on a 9-to-5 basis—except for those inconvenient bits that don’t. The latter tend to be field operations of the kind where, if something goes wrong, they really
don’t
want to find themselves listening to the voicemail system saying, “Invasions of supernatural brain-eating monsters can only be dealt with during core business hours. Please leave a message after the beep.” (Supernatural? Why, yes: we’re that part of Her Majesty’s government that deals with occult technologies and threats. Certain abstruse branches of pure mathematics can have drastic consequences in the real world—we call them “magic”—by calling up the gibbering horrors with which we unfortunately share a multiverse [and the platonic realm of mathematical truth]. Given that computers are tools that can be used for performing certain classes of calculation
really fast
, it should come as no surprise that Applied Computational Demonology has been a growth area in recent years.)
My job, as Night Duty Officer, is to sit tight and answer the phone. In the unlikely event that it rings, I
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