if it was awful that she was enjoying his momentary discomfort as he wondered just what sheâd put on the list this time. âIâd like to do some observing first, to see if my ideas hold water. Then we can talk.â
He nodded slowly, sipping his coffee. âI guess thatâs the best I can ask, given the situation.â
âAgreed. And in the future, Iâd really like to be involved in any conversation about what I will or wonât be doing on your floor. Iâm not sure me mucking in is an approach that will help us meet our goals here.â
She hid her hands under the desk as she realized theyâd started shaking. What did mucking in mean, exactly? She was completely unqualified to do anything medicalâthey knew that, right? She was okay with interacting with patientsâin a quiet, nonmedical, just-observational wayâbut that was it.
Her goal for the week was to study their staffing models up close, examine their training programs, and conduct as many interviews as possible so she could make her recommendations with as clear a conscience as possible.
She didnât do anything halfway, and she hoped Dr. Mackenzie realized that.
âTrust me. Itâs the only way youâre going to really understand.â He sipped the coffee in his hand. âAnd no offense, but having my staff see somebody care enough to spend a week on the floor will be a refreshing change for them. Iâm sure you realize thereâs a certain level of distrust between patient floors and the executive suite here.â
She tried not to bristle at his words. Distrust? Really? Did anyone on pediatrics have any idea how much money sheâd helped bring to that floor over the past five years? Any idea how many grants sheâd researched, proposed, and spent countless hours attaining? Any idea how many hours sheâd sat in this office-with-a-view trying to figure out how to keep a pediatric department that ran on a razorâs-edge budget from going under?
She didnât think so. Even Dr. Mackenzie seemed unaware of just how hard sheâd been working behind the scenes. To him, she was a signature on paperwork, and looking at his desk last week, it was pretty clear the man never had a chance to read said paperwork.
Delaney took a steadying breath. âDr. Mackenzie, no offense right back at you, but I think youâand your staffâneed to be careful of your assumptions. There are a lot of people in this hospital who care about pediatrics. I can assure you youâre not the only one trying to make things work here.â
âI know.â He put up a defensive hand. âI do.â
She raised her eyebrows. âI canât say Iâve ever agreed to move into anyone elseâs closet, after all.â
âOffice.â
She tipped her chin down and raised her eyebrows. âThat is a closet.â
âFine. Itâs a closet. In my defense, though, it is the only empty four-by-four space on the entire floor. And in my further defense, if youâre going to be down there anyway, we donât want you hiding in an office.â
Delaney sat back in her chair. âWhat is it, exactly, that you think I should do?â
âGlad you asked.â He smiled, and her bristly feeling faded quickly. âWe discussed a number of possibilities. I think today weâll let you just observe at will. Tomorrow Iâll probably assign you to a staff member to shadow.â
âYouâll assign me? Really?â
âDoes that bother you?â He raised his eyebrows. âNot used to being directed, Delaney?â
She felt her eyes narrow. âHow about we keep firmly in mind that I agreed to spend a week down there of my own volition?â
He sighed, putting his head back. âListen, letâs just see if we can make this work, okay? Itâs way too early in the morning to do the verbal-sparring thing.â
She felt a smile poking at the
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