Baby were talking in muffled tones. Murray stuck out his chicken neck, which meant I could take my break. Tried and true Jenna. No life beyond these walls, which was why I got so much done.
I went upstairs.
An e-mail message had come from Ken Woldman, CEO, to Mrs. Gladstone about her quality control report.
Â
Madelineâ
Great stuff. Lots to discuss on developing our
common language of quality.
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A package had arrived from Mergers R Hell. It had a note from Elden M. Gladstone, SI (Shoe Insect).
ALL GLADSTONE SHOE STORE PERSONNEL, REGARDLESS OF LENGTH OF SERVICE, ARE EXPECTED TO VIEW THE ENCLOSED SHOE WAREHOUSE CD, âHOW TO SELL A PAIR OF SHOES.â IT WILL HELP US ALL FIND THE COMMON LANGUAGE TO MAKE THIS MERGER THE BEST IN THE BUSINESS.
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âI got a bucket in case anybody needs to throw up.â Murray joined me, Mrs. Gladstone, and Tanner after we closed the store. I put the CD into my computer.
Dumb music played.
A man and a woman on the screen, wearing matching Shoe Warehouse shirts. The woman said stiffly, âHow do I sell a pair of shoes, Don? This is my first day.â She looked pretty excited about it.
Murray gripped my chair.
âDonât worry, Suzie,â said Don. âSelling shoes is as easy as one, two, three.â
Tanner snorted. Mrs. Gladstone sat down. I was already sitting.
âYou see, Suzie, people just want to see a friendly face when they come into a shoe store. Thatâs the first thing youâve got to remember.â
Suzie nodded. âOkay, Don, I think I can remember that. â
âAnd the second thing youâve got to remember is that every foot is a little different.â He held up a foot measurer. âThatâs why we have this !â
Tanner was laughing big time; Murray was praying, âOh, God . . . oh, God . . .â
It went on to show Don measuring Suzieâs foot and Suzie getting happier and happier as she saw that any brain-dead moron could sell shoes. You didnât have to know anything about the brands. You didnât even have to be breathingâyou could be animatronic, like Don.
Tedious twerp music played as Don walked Suzie through the shoe store, finishing up with point number three. âTo find the right fit, check the toe.â
âWhat about the width?â Murray screamed. âWhat about heel placement?â
But Don didnât care about that. He shook Suzieâs hand and told her she was ready to begin her exciting new career selling shoes. The CD ended.
Mrs. Gladstone went into her office and shut the door.
Murray went into the bathroom.
Tanner said, âSo when am I gonna sell shoes? I can do that. â
I glared at him until he went downstairs.
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In my own defense, I would like to say that I did not see that stupid guy who was pulling out of the parking lot much too fast, and when I heard the sickening crack of his bumper connecting with my passenger door, I slammed on the brake and jumped out of the car.
âOkay,â he said, examining my door, âitâs just a scratch.â
âI just got this car!â
âYou should have been looking!â
âGive me a break!â
He was pretty tall and had a long face. He tried to use height over me, but I stood him toe to toe. He checked the front bumper of his van. âIâm not sure I had this dent before.â
I looked at all the other dents on his van. âHow could you tell?â
He bent down and looked at my door. âIt scratched the paint. Thatâs all.â
I sputtered, âI think we should call the police.â Thatâs what youâre supposed to do when youâre in an accident.
âFor this?â He looked at me like I was an overly emotional female, wrote out his name and number on a card, and handed it to me.
CHARLIE DURAN
Home: 555-1744
Work: 555-1600
The card was from Duranâs Doughnuts. Believe me, doughnuts were the only thing this guy had
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