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about it. I haven’t prepared a thing.’
‘Just make sure you’re not too nice!’ Alanna said with a wry smile. ‘I sometimes think we bend over so far backwards to make people think that Emergency’s easy, in the hope of getting staff, that we omit to warn them how diverse and demanding the work can be. And in the end we both come out losers—we carry someone unsuitable for an entire shift and they in turn never want to set foot in the place again…’ A blush darkened her cheeks and Alanna gave an apologetic wince. ‘Sorry, I’ll get off my soapbox now. It’s nothing to do with me.’
‘But it is,’ Madison pointed out. ‘You’re a senior staff member, Alanna.’ Taking a deep breath, she eyed her colleague. ‘How would you feel about going todeliver the welcome? After all, you sound a lot more prepared than I am. Only if you don’t mind, of course,’ she added hastily, not wanting to pass the buck, but Alanna was good at this type of thing and if she wanted to do it, Madison was only too happy to delegate.
‘I’d love to.’ Alanna flushed. ‘So long as you don’t think…’
‘I can’t run this place on my own,’ Madison said softly. And somehow go to every last meeting and deal single handed with every crisis that blows up. I need senior staff that I can rely on, senior staff who are willing to take the lead. And you’re right up there, Alanna.’
‘I don’t give a damn,’ Guy shouted down the telephone, after three prolonged calls. ‘It doesn’t matter what she’s done in the past, the fact is this woman is ill, mentally and this time physically…’ He paused and Madison found she was holding her breath, watching Guy’s grim face on the phone as he insisted that the surgical registrar again drop what he was doing, again leave an unwell patient, to see a woman who had let them all down badly in the past.
‘Let’s cut the rubbish,’ Guy broke in. ‘You are a registrar, and, as of ten minutes ago, I am acting director of Emergency, and I am telling you to come down here urgently. In fact, I am going to hang up now and put out an emergency page for the surgeons to come to Emergency. And if you don’t run to get here, you won’t just have me to answer to.’
And he did just that. Terminated the call thenpunched in triple zero, telling the switchboard operator to urgently summon the surgical team.
‘Overkill?’ He grimaced replacing the receiver.
‘No.’ Madison shook her head. ‘The terrible thing is, I can see both sides. The surgeons have believed her over and over again, they’ve put her ahead of genuine patients and in some instances the consequences have been dire. But Trevor Jordan is a good man and he doesn’t deserve to carry the guilt that’s surely going to follow if he doesn’t treat Judith promptly. And as you pointed out, Judith isn’t just physically sick, but mentally, too. As hard as it is to give sometimes, she deserves our compassion and professionalism, whether or not she’s faking it.’
‘Did you rehearse that?’ Guy blinked, a smile breaking out on his worried face.
‘Sort of,’ Madison admitted. ‘I’ve been going over and over in my head how we should be dealing with Judith, and that’s the best I could come up with.’
‘Well, it helped,’ Guy said, grimacing as the overhead chimes went off and the loudspeaker boomed out that surgeons were urgently required in Emergency. ‘Thanks.’
Acting director?’ Madison asked as Guy swung down from his stool and headed into cubicle two.
‘I just found out,’ Guy said, his voice almost apologetic. ‘I was going to tell you well away from here. You deserved to hear it properly, given you’re the NUM. I just had to flex a few muscles to get Trevor down here.’
‘That’s fine,’ Madison said, and as he headed off, she managed a tiny croak. ‘Congratulations.’
‘Madison?’ A sharp rap on her office door was the only warning Madison had that Guy was coming in before the door
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